1、 Shipping and Delivery

Fast delivery: We promise to arrange shipment for you as soon as we receive your order and confirm payment is successful. Normally, spot goods will be shipped from our warehouse within 1-3 working days. The specific shipping time may be adjusted due to holidays, promotions, or special weather conditions, and we will notify you in advance in the store announcement.
International logistics cooperation: We have established long-term cooperative relationships with multiple internationally renowned logistics companies, such as DHL, UPS, FedEx, etc., to ensure that your package can be safely and quickly delivered to your hands. The selection of specific logistics companies will be based on factors such as your order address, product attributes, and the service situation of the logistics company for optimal matching.
Delivery scope: We are committed to providing comprehensive delivery services to customers in Europe and America. No matter which country you are in, as long as the logistics company we cooperate with can cover the area, we will do our best to deliver the goods.
2、 Logistics tracking and notification

Real time tracking: Once your order is shipped, we will immediately update the logistics information on the order details page and provide a logistics tracking link. You can check the delivery status and estimated delivery time of your package in real-time by clicking on the link.
Notification service: In order to make it more convenient for you to keep track of logistics updates, we will also send you logistics update notifications via email or store messaging system. In this way, you don't need to frequently log in to your account to check, and you can always keep up with the latest situation of your package.
3、 Tariffs and taxes

Tariff Explanation: Due to international logistics involving cross-border transactions, some goods may be subject to tariffs or import taxes upon importation. These taxes and fees are usually borne by the recipient (i.e. you). Please consult the local customs or tax department for specific tax and fee standards.
Tax estimation: In order to help you better understand the possible tax situation, we will provide tax estimation information on the product details page or checkout page (if applicable). However, please note that this is only a rough reference value, and actual taxes and fees may vary due to factors such as product value and tax rate adjustments.
4、 Sign for and after-sales service

Attention to signature: Please carefully check the integrity of the package upon receipt to ensure that there is no damage or missing items. If there are any issues, please consult with the courier on the spot to resolve them. At the same time, please make sure to complete the signing procedures according to the requirements of the local customs or courier company.
After sales service: If you find any quality problems or discrepancies with the description of the product after signing for it, please contact our customer service team in a timely manner. We will provide corresponding solutions based on your specific situation, including but not limited to returns, exchanges, refunds, etc.
5、 Contact Information

If you have any questions or need assistance with logistics policies, please feel free to contact us at any time

We promise to provide you with high-quality logistics services and after-sales support wholeheartedly, making your shopping journey more enjoyable and reassuring. Thank you again for your trust and support! MISS RABBIT's shop looks forward to working with you to create a better future!